Facts & Questions

About Counseling and Therapy

Can you prescribe medication?
No. However, we can assist with coordinating care with your PCP or refer you to a psychiatrist.

What forms of payment can I use?
We take cash, checks and credit cards; MasterCard, Visa, and Discover. We accept Health Savings Account (HAS) Cards and Flex Spending Account (FSA) Cards. All cards charges will result in a 3.75% (+ $.30) convenience fee.

How long is an appointment?
All appointments last 50 minutes, evaluations vary.

How do I get started?
For fastest service, please email admin@tlc-counseling.com or you may call 336.288.9190 ext. 0.

How do I know which therapist is right for me?
If you have specific needs, it is important for you to share your concerns that information when you contact us so that our administrative staff can assist you in scheduling you with the appropriate provider.

What insurance plans do you take?
Please see the payment and fees page.

Do you file with Medicaid?
No.

What insurance do you accept?
All major commercial insurance, military, and some EAP. Ultimately it is your responsibility to check with your insurance company to make sure that we are in-network.

What are your professional associations, licenses, and credentials?
LCMHC, Licensed Clinical Mental Health Counselor
LCMHCS, Licensed Clinical Mental Health Counselor Supervisor
LCMHCA, Licensed Clinical Mental Health Counselor Associate
LCSW, Licensed Clinical Social Worker
ACA, American Counseling Association
LPCANC, Licensed Professional Counselor Association of North Carolina
CRC, Certified Rehabilitation Counselor
CFSE, Certified Forensic Screener Evaluator
WPATH, World Professional Association for Transgender Health
NCC, National Certified Counselor

Please be aware of the No Show No Call/Late Cancellation Fee (less than 24 hours notice) of $100 beginning May 1,2020.

We will charge the card we have saved on file, which you have given permission by signing the financial agreement.