Please be aware of the No Show No Call/Late Cancellation Fee (less than 24 hours notice) of $80.
Patient is responsible for all deductible amounts, co-payments, and balances that remain unpaid by your insurance company.
We will charge the card we have saved on file, which you have given permission by signing the financial agreement.
How do I make an appointment?
Please call our office at 336.288.9190 or you can email firstname.lastname@example.org to schedule an appointment.
How do I know which therapist is right for me?
Our staff is very well trained. If you have specific needs it is important for you to share your concerns in the initial conversation. Learn more about Our Team.
What insurance plans do you take?
Please check the individual therapist’s page for which insurance policies they accept. However it is your responsibility to check with your insurance company to make sure that we are in-network.
Do you file with Medicare?
Yes, some of our therapists accept clients with Medicare.
Can you prescribe medication?
No. We cannot prescribe medication, but we are well versed with the psychiatrists and doctors in town who can do that. We are happy to refer you to a doctor if you do not have one.
What forms of payment can I use?
We take cash, checks and credit cards. We accept MasterCard, Visa, and Discover. You may also pay with your Health Savings Cards. All cards charges will result in a 3.75% (+ $.30) convenience fee.
How long is an appointment?
An initial assessment takes approximately 50 minutes. Ongoing sessions last 45 minutes.
What are your professional associations, licenses, and credentials?
LPC, Licensed Professional Counselor
LPCS, Licensed Professional Counselor Supervisor
LPCA, Licensed Professional Counseling Associate
LCSW, Licensed Clinical Social Worker
ACA, American Counseling Association
LPCANC, Licensed Professional Counselor Association of North Carolina
CRC, Certified Rehabilitation Counselor
CFSE, Certified Forensic Screener Evaluator
WPATH, World Professional Association for Transgender Health
NCC, National Certified Counselor